Return Policy
Last Updated: 02/12/2026
At KauaiYogaOnTheBeach.com, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not, we are here to help!
Eligibility for Returns
Items must be returned within 30 days of delivery.
To be eligible for a return, the item must be:
Unused, unwashed, and in the same condition that you received it.
In its original packaging, with all tags, labels, and accessories intact.
Proof of purchase (e.g., receipt or order confirmation) is required for all returns.
Non-Returnable Items
Certain types of goods are exempt from returns, including:
Gift cards
Perishable goods (e.g., food, flowers)
Personalized or custom-made items
Sale or clearance items
Return Process
Initiate Your Return
Contact our customer service team at kauaiyogaonthebeach@gmail.com
Prepare Your Package
Include a copy of your receipt or order confirmation in the package.
Securely pack the item(s) to prevent damage during transit.
Ship Your Return
Ship the return to the address provided by our team.
Customers are responsible for return shipping costs unless the return is due to our error or a defective item.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 3-10 business days to your original payment method.
Exchanges
We offer exchanges for defective or damaged items. Contact us within 14 days of receiving your order to arrange an exchange.
Contact Us
If you have any questions about our return policy, please contact us at:
Email: kauaiyogaonthebeach@gmail.com
Phone: 808-635-6050
Address: P O Box 2092, Kapaa, HI 96746